Frequently Asked Questioned

Direct Therapy FAQs

A: Therapy can be helpful for a broad range of issues. Some of the most common reasons individuals seek therapy are; clinical depression or low mood, stress and anxiety, fears and phobias, trauma including post-traumatic stress disorder (PTSD), anger management, eating and also body image concerns, self-harm, obsessive-compulsive disorder (OCD), grief and bereavement, relationship issues as well as many more.

A: The term therapy can frequently be used when speaking about a vast array of services: coaching, CBT, psychiatric therapy, relationship/couples coaching as well as family members therapy. It’s an umbrella term that encompasses a host of services. At Direct therapy we specialise in counselling, psychotherapy and coaching

A: Essentially counselling and psychotherapy are one and the same thing with the same end goal for the client – A happier, more fulfilled understanding of the self. Our counsellors each come with their own array of skills and specialised areas; All clients are assessed on the first call and matched with the counsellor who will be best suited, skilled and experienced to help.

A: Yes, we provide daytime and also evening appointments to fit with your private requirements. Please state your preference when booking your preliminary appointment.

A: If things are starting to get a bit on top of you lately or your head is feeling a little muddled then counselling can help. If you are finding yourself agitated, annoyed, unable to sleep maybe having strange or scary dreams then talking things through with a professional can be beneficial. You might be worried than an old negative behaviour is creeping back again or you might just need some-one to help you process an event or incident that you went through so you can make sense
and move on.

A: There is no barrier to whom counselling can assist. We are here to support you, regardless of your race, culture, faith, gender identity, sexual preference, or employment group. Direct Therapy has helped people from high profile businessmen to stay at home mums; All clients are treated with the same level of care, empathy and unconditional positive regard.

A: The first step to accessing counselling can for many be the most daunting so we have made it as stress-free as possible. Just click the contact us now button and complete the quick form; A qualified counsellor will call you back shortly. Or if you’d rather speak to someone directly, call the number on the home page.

A: After you contact us a qualified counsellor will get in touch to see when is a good time for your free initial assessment/consultation – This is an upto 20 minute phone call to allow you to speak with a qualified counsellor/psychotherapist and discuss your issues and where you would like some help. By the end of this chat, the therapist will have a good idea of how we can help and can arrange to have you booked in for your first session.

A: Prior to your first appointment you will be sent a copy of the counselling contract to read over, this will be discussed with you at the start of your first appointment – it sounds a bit boring but is an essential piece of paperwork to ensure the counsellor is working line with the ethical framework provided by the BACP. The rest of this session will be spent with you and the counsellor getting to know each other and
share an understanding of what it is you wish to achieve through counselling. Together you can come up with a collaborative plan of action for future sessions.

A: At present we can only offer face to face appointments in Warwickshire, Coventry and Northamptonshire. Zoom and other online platforms are becoming recognised as effective as face to face counselling and all our therapists are trained and qualified in this method of counselling.

A: Generally, whatever you say in therapy, stays in therapy. However they may be times when, by law, a therapist has to break that confidentiality; this can include when there is serious risk of harm to yourself or others, safeguarding concerns for children and young people, and when certain laws may be broken under the terrorism act 2006. This is all covered in the contract and the counsellor will discuss further with you.

A: Counsellors may take some short notes during the sessions – these are known as process notes and used as an aid during therapy; they are destroyed at the end of your session. A brief overview of session dates attended, engagement, themes discussed and actions required are usually written up after the session is over. These are kept securely in line with GDPR guidelines and the BACP recommendations. No information is recorded that could identify you and all notes are destroyed seven years after your counselling ends in line with GDPR and insurance requirements. Your notes can only be accessed by a third party with a court warrant.